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Thursday, August 28, 2014

Customer Service Representatives: Take Note

Posted by Wm.™ Steven Humphrey on Thu, Aug 28, 2014 at 10:14 AM

Amazon has been taking a lot of guff lately (most of it rightly so), but overall they've done a good job of hiring customer service reps—especially this one, named "Thor." Here, a customer chats the rep about a missing book, and after learning the rep's name is Thor, decides to have a little fun. As you can see, Thor responds appropriately.

amazon_chat1.jpg

via DoD

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